Sales Operations Manager, eero
As a Sales Operations Manager on the eero Order Management team, you will work closely with Account Managers, Finance, and Logistics teams to manage eero's Custom Installer sales and operational planning processes.
We are looking for someone who is passionate about supporting customers, both end users and B2B partners with great attention to detail and the ability to manage multiple projects at once with strong prioritization skills.
This is a cross-functional role where you will work closely with several people across our Sales, Finance, and Manufacturing Operations teams to ensure that our sales reporting, partner onboarding, order management, promotion communication, and claims approvals are managed accurately and efficiently.
The ideal candidate is someone who can own these sales processes and the tools that make them work, both from an operational and a technical perspective, and become the subject matter expert for our Custom Installer sales programs.
Strong communication and reporting skills are a must.
Key job responsibilitiesReport on weekly and quarterly sales performance for the Pro/CI and SMB channelsCreate and manage sales onboarding processes for Custom Installer and 3rd party distribution partnersCommunicate promotions and price changes internally and to partnersWork with our Logistics and Supply Chain teams to ensure accurate and efficient order processingApprove and enter return authorizationsLead onboarding of new partnersBe a knowledge and task resource for the company for all things order management and sales operations for the channelBuild new and improve existing sales operations processes and toolsHelp write and maintain documentation for all of eero's order management and sales operations processesTroubleshoot systems that support our order management and sales operations.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are looking for someone who is passionate about supporting customers, both end users and B2B partners with great attention to detail and the ability to manage multiple projects at once with strong prioritization skills.
This is a cross-functional role where you will work closely with several people across our Sales, Finance, and Manufacturing Operations teams to ensure that our sales reporting, partner onboarding, order management, promotion communication, and claims approvals are managed accurately and efficiently.
The ideal candidate is someone who can own these sales processes and the tools that make them work, both from an operational and a technical perspective, and become the subject matter expert for our Custom Installer sales programs.
Strong communication and reporting skills are a must.
Key job responsibilitiesReport on weekly and quarterly sales performance for the Pro/CI and SMB channelsCreate and manage sales onboarding processes for Custom Installer and 3rd party distribution partnersCommunicate promotions and price changes internally and to partnersWork with our Logistics and Supply Chain teams to ensure accurate and efficient order processingApprove and enter return authorizationsLead onboarding of new partnersBe a knowledge and task resource for the company for all things order management and sales operations for the channelBuild new and improve existing sales operations processes and toolsHelp write and maintain documentation for all of eero's order management and sales operations processesTroubleshoot systems that support our order management and sales operations.
Estimated Salary: $20 to $28 per hour based on qualifications.
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