Sales Specialist - Contact Center Technology
Are you a motivated self-starter with an inquisitive mind? Do you want to work on the forefront of the latest innovations and technologies? Do you seek the opportunity to work with a diverse set of customers, opportunities and markets as part of a team focused on increasing adoption of AWS's Connect Services?The Customer Experience (CXE) Acquisition Team is looking for a customer-obsessed Amazon Connect sales specialist with a strong track record of delivering results and proven sales experience to own a sales opportunity through the sales stages.
You will be responsible for developing, executing, and delivering on new customer's adoption of Amazon's Connect service.
The CXE Customer Acquisition organization is responsible for leading the sales efforts for new customers looking to build their Contact Center experience on AWS technologies.
We are focused on working backwards from the customer's business objectives, and building a solution based approach to earn customer trust.
Key job responsibilitieso Articulate a compelling value proposition for the Amazon Connect Serviceo Develop executive relationships with AWS customers and create strategic value by introducing and evangelizing the Connect serviceo Provide subject matter expertise to advance sales opportunities through the sales cycle.
o Initiate Immersion Days and POCs with technical account team members to demonstrate the value and capabilities of the AWS cloud to prospective customerso Research and identify new opportunities for AWS to innovate on behalf of our customers.
o Collaborate with account team to provide customers with credit programs and assessment recommendations based on their business objectives and solution structureo Communicate lessons learned, service recommendations and best practices to Connect leadership and service team members to continuously improve service and program offerings in alignment with customer requirementso Meet and exceed sales goals on a quarterly and annual basiso Travel approximately 10 - 15%A day in the lifeHere at AWS, it's in our nature to learn and be curious.
Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
We value work-life harmony.
Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture.
When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
You will be responsible for developing, executing, and delivering on new customer's adoption of Amazon's Connect service.
The CXE Customer Acquisition organization is responsible for leading the sales efforts for new customers looking to build their Contact Center experience on AWS technologies.
We are focused on working backwards from the customer's business objectives, and building a solution based approach to earn customer trust.
Key job responsibilitieso Articulate a compelling value proposition for the Amazon Connect Serviceo Develop executive relationships with AWS customers and create strategic value by introducing and evangelizing the Connect serviceo Provide subject matter expertise to advance sales opportunities through the sales cycle.
o Initiate Immersion Days and POCs with technical account team members to demonstrate the value and capabilities of the AWS cloud to prospective customerso Research and identify new opportunities for AWS to innovate on behalf of our customers.
o Collaborate with account team to provide customers with credit programs and assessment recommendations based on their business objectives and solution structureo Communicate lessons learned, service recommendations and best practices to Connect leadership and service team members to continuously improve service and program offerings in alignment with customer requirementso Meet and exceed sales goals on a quarterly and annual basiso Travel approximately 10 - 15%A day in the lifeHere at AWS, it's in our nature to learn and be curious.
Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
We value work-life harmony.
Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture.
When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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