Quality Assurance Engineer , D2AS
The Digital, Device and Alexa Service (D2AS) Technology organization's goal is to create technology that provides the best customer experience and support for our digital, device and Alexa products.
The team owns critical applications and backend services to achieve this.
The team is looking for a Software Quality Assurance Engineer to ensure the quality of an in-house workflow management and execution platform that provides the backbone for Amazon's customer support experience.
Our platform is used globally to resolve tens of thousands of customer contacts on a daily basis through internal and external support channels.
You will have the opportunity to work on software services that are designed to adapt to the evolving businesses of Amazon while improving the quality and efficiency of our customer support experience.
The Role:
As a Software Quality Assurance Engineer, you will join the team of hands-on, passionate and seasoned SQA professionals developing innovative consumer-centric product solutions.
In this role, you will:
- Work directly with Amazon branded and 3rd party devices (Tablets, FireTV, Echo/Alexa, Smart Home), including software updates via adb and ota, device testing, pulling device logs, etc.
- Design test strategies and create test plans and test cases - Design and develop automated tests - Efficiently execute test cases across all functional areas of our products - Find, isolate, document, regress, and track bugs through resolution - Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process - Work with Software Development Engineers to understand the overall technical architecture and how each feature is implementedWe are open to hiring candidates to work out of one of the following locations:
Austin, TX, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
The team owns critical applications and backend services to achieve this.
The team is looking for a Software Quality Assurance Engineer to ensure the quality of an in-house workflow management and execution platform that provides the backbone for Amazon's customer support experience.
Our platform is used globally to resolve tens of thousands of customer contacts on a daily basis through internal and external support channels.
You will have the opportunity to work on software services that are designed to adapt to the evolving businesses of Amazon while improving the quality and efficiency of our customer support experience.
The Role:
As a Software Quality Assurance Engineer, you will join the team of hands-on, passionate and seasoned SQA professionals developing innovative consumer-centric product solutions.
In this role, you will:
- Work directly with Amazon branded and 3rd party devices (Tablets, FireTV, Echo/Alexa, Smart Home), including software updates via adb and ota, device testing, pulling device logs, etc.
- Design test strategies and create test plans and test cases - Design and develop automated tests - Efficiently execute test cases across all functional areas of our products - Find, isolate, document, regress, and track bugs through resolution - Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process - Work with Software Development Engineers to understand the overall technical architecture and how each feature is implementedWe are open to hiring candidates to work out of one of the following locations:
Austin, TX, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
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