Jr IT Process Analyst
3.
3 Austin, TX Austin, TX Full-time Full-time $4,273 - $5,591 a month $4,273 - $5,591 a month 4 days ago 4 days ago 4 days ago Management Analyst II - Jr IT Process Analyst This position is eligible for full time telework within the state of Texas The Junior IT process analyst performs junior level work documenting processes, including creating flowchart diagrams to visually represent the process.
The position works under general supervision, with moderate latitude for the use of initiative and independent judgement.
The position leverages critical thinking, problem solving, research, writing, meeting facilitation, communication, and process analysis and documentation skills to develop processes that are accurate and easily understood and followed.
The responsibilities for this position include:
Researching, analyzing, and applying applicable business and best practices, and laws, rules, regulations, and other requirements to processes.
Assessing processes and business practices and recommending improvements to support the effective delivery of services.
Facilitating meetings with stakeholders from all areas and levels of the agency, to gather necessary information for process documentation.
Writing processes that are complete, easy to read and follow, and accurately reflect roles and responsibilities and business practices.
Creating flowchart diagrams in Visio that are easy to read and follow and meet team standards.
Directing and organizing tasks involved in developing a guidance document to meet established timelines.
Essential Job Functions:
Gather information necessary to develop processes or recommend improvements to them by conducting independent research and facilitating meetings with experts and stakeholders.
(25%) Direct and organize tasks to meet established timeframes for process development.
(25%) Develop processes and flowchart diagrams that are complete, easy to read and follow, and accurately reflect roles and responsibilities.
(25%) Research, analyze, and apply to processes the operational practices, best practices, laws, rules, regulations and other requirements applicable to them.
(10%) Ensure that developed processes meet quality and other standards established by their team and perform other duties as assigned.
(15%) Knowledge Skills Abilities:
Skill in contributing to or developing processes, flowchart diagrams, or other documents used to explain roles and responsibilities and the order and timeframes in which responsibilities are completed.
Skill in using the tracked changes and comments features in Microsoft Word.
Skill in working effectively with subject matter experts to understand concepts and jargon that are new or outside of your experience.
Ability to interpret, analyze, and explain processes and flowchart diagrams.
Ability to be customer service driven and a team player.
Ability to work effectively independently, as well as collaboratively with diverse groups of people.
Ability to build and maintain effective working relationships.
Ability to attend to be detail oriented and follow instructions.
Ability to research, analyze, and apply relevant information to assignments in a manner that is rigorous and comprehensive.
Ability to use critical thinking and problem-solving skills to proactively identify issues and propose ways to address them.
Ability to communicate effectively with people at all levels of the agency in virtual and non-virtual settings.
Ability to apply time management, project management, and multitasking methods to direct and organize tasks to meet timeframes.
Registration or Licensure Requirements:
None Initial Selection Criteria:
Required:
Experience writing processes, polices, standards, procedures, user guides, reports, plans, or similar documents.
Experience facilitating workgroup meetings in a professional setting.
Preferred:
Experience using Microsoft Word, Visio, and SharePoint to create and manage documents.
Experience creating process flowchart diagrams.
Additional Information:
MOS Code:
11A, 35A, 46A, 70A, 70D, IS, YN, 165X, 641X, INF, MGT13, MGT15, 8016, 0510, 4502, 4505, 8016, 8840, 8870, 3N090, 14FX, 35PX Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS HHS agencies use E-Verify.
You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.
If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747.
If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Austin, TX Austin, TX Full-time Full-time $4,273 - $5,591 a month $4,273 - $5,591 a month 4 days ago 4 days ago 4 days ago Management Analyst II - Jr IT Process Analyst This position is eligible for full time telework within the state of Texas The Junior IT process analyst performs junior level work documenting processes, including creating flowchart diagrams to visually represent the process.
The position works under general supervision, with moderate latitude for the use of initiative and independent judgement.
The position leverages critical thinking, problem solving, research, writing, meeting facilitation, communication, and process analysis and documentation skills to develop processes that are accurate and easily understood and followed.
The responsibilities for this position include:
Researching, analyzing, and applying applicable business and best practices, and laws, rules, regulations, and other requirements to processes.
Assessing processes and business practices and recommending improvements to support the effective delivery of services.
Facilitating meetings with stakeholders from all areas and levels of the agency, to gather necessary information for process documentation.
Writing processes that are complete, easy to read and follow, and accurately reflect roles and responsibilities and business practices.
Creating flowchart diagrams in Visio that are easy to read and follow and meet team standards.
Directing and organizing tasks involved in developing a guidance document to meet established timelines.
Essential Job Functions:
Gather information necessary to develop processes or recommend improvements to them by conducting independent research and facilitating meetings with experts and stakeholders.
(25%) Direct and organize tasks to meet established timeframes for process development.
(25%) Develop processes and flowchart diagrams that are complete, easy to read and follow, and accurately reflect roles and responsibilities.
(25%) Research, analyze, and apply to processes the operational practices, best practices, laws, rules, regulations and other requirements applicable to them.
(10%) Ensure that developed processes meet quality and other standards established by their team and perform other duties as assigned.
(15%) Knowledge Skills Abilities:
Skill in contributing to or developing processes, flowchart diagrams, or other documents used to explain roles and responsibilities and the order and timeframes in which responsibilities are completed.
Skill in using the tracked changes and comments features in Microsoft Word.
Skill in working effectively with subject matter experts to understand concepts and jargon that are new or outside of your experience.
Ability to interpret, analyze, and explain processes and flowchart diagrams.
Ability to be customer service driven and a team player.
Ability to work effectively independently, as well as collaboratively with diverse groups of people.
Ability to build and maintain effective working relationships.
Ability to attend to be detail oriented and follow instructions.
Ability to research, analyze, and apply relevant information to assignments in a manner that is rigorous and comprehensive.
Ability to use critical thinking and problem-solving skills to proactively identify issues and propose ways to address them.
Ability to communicate effectively with people at all levels of the agency in virtual and non-virtual settings.
Ability to apply time management, project management, and multitasking methods to direct and organize tasks to meet timeframes.
Registration or Licensure Requirements:
None Initial Selection Criteria:
Required:
Experience writing processes, polices, standards, procedures, user guides, reports, plans, or similar documents.
Experience facilitating workgroup meetings in a professional setting.
Preferred:
Experience using Microsoft Word, Visio, and SharePoint to create and manage documents.
Experience creating process flowchart diagrams.
Additional Information:
MOS Code:
11A, 35A, 46A, 70A, 70D, IS, YN, 165X, 641X, INF, MGT13, MGT15, 8016, 0510, 4502, 4505, 8016, 8840, 8870, 3N090, 14FX, 35PX Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS HHS agencies use E-Verify.
You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.
If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747.
If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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