TCEQ - Public Information Request Specialist
Austin, TX Austin, TX Full-time Full-time $3,081 - $4,000 a month $3,081 - $4,000 a month 3 hours ago 3 hours ago 3 hours ago TCEQ - Public Information Request Specialist (00033781) Organization:
TEXAS COMMISSION ON ENVIRONMENTAL QUALITY Primary Location:
Texas-Austin Work Locations:
Headquarters (582-HQAUS) 12100 Park 35 Circle Austin 78753 Job:
Office and Administrative Support Employee Status:
Regular Schedule:
Full-time Standard Hours Per Week:
40.
00 State Job Code:
7481 Salary Admin Plan:
B Grade:
17 Salary (Pay Basis):
3,081.
33 - 4,000.
29 (Monthly) Number of Openings:
2 Overtime Status:
Non-exempt Job Posting:
Jun 23, 2023, 12:
00:
00 AM Closing Date:
Jul 11, 2023, 11:
59:
00 PM Description WE ARE TCEQ Are you ready to make a positive impact in Texas? At TCEQ, protecting the environment is at the heart of everything we do.
Choose a career where your perspective, passion, and skills are valued.
We strive to protect our state's public health and natural resources consistent with sustainable economic development.
Our goal is clean air, clean water, and the safe management of waste.
TCEQ employees get some great perks, including a hybrid work schedule, paid leave, health insurance, and state and federal holidays.
See Benefits and Perks at TCEQ.
TELEWORK This position offers an opportunity for a hybrid work schedule with a minimum 2-day work in office.
YOUR FUTURE TEAM As part of TCEQ Administrative Services, you would help support the logistical and operational structure for TCEQ statewide - the business foundation for the whole agency.
See details about what we do.
This position is a member of our Information Resources Division.
WHAT YOU WILL DO As a part of the division's Information Resources team, our Public Information Request Specialist will play a key role in achieving TCEQ's mission.
You would use your skills and experience to:
Provide internal and external customer support for the agency's Public Information Request (PIR) processes and procedures, to include interpreting written request, providing technical assistance, and consulting with customers in the use and support of related information systems for the Information Resources Division of the (TCEQ).
Provide support and collaborate in the preparation, analysis, dissemination, and documentation of the PIR and Data Request for the agency in compliance with the Public Information Act (PIA) and agency standard.
Monitor and review compliance of PIR program policies and procedures, statutes, and rules, as needed, with PIA Attorney guidance.
Serve as the primary contact for agency staff on matters related to PIRs.
Review, process, and respond to customer requests for PIRs in compliance with the PIA and agency standards; Coordinate and track the entry of information into the agency supported software (PIRCS) and filing systems; ensure letters and other correspondences are processed.
Qualifications MINIMUM QUALIFICATIONS High school diploma or equivalent, plus four years of full-time record management work or customer service experience, which involves receiving and responding to inquiries related to records/file information.
Fifteen semester hours of accredited college coursework may be substituted for each six months of the required experience.
PREFERRED QUALIFICATIONS Experience with Public Information Requests and laws.
Experience in preparing, proofreading, and editing correspondence.
Experience providing customer service.
Experience using Microsoft Office Suite (specifically Outlook, Excel, Word) TRANSCRIPTS / COLLEGE HOURS OR COURSE WORK See instructions on how to attach documents.
A copy of your official college transcript or evaluation of foreign credentials in CAPPS is required if needed to meet the minimum qualification requirements outlined above.
CONDITION OF EMPLOYMENT TCEQ will conduct a criminal history records search, driving history (if required for the job) on candidates offered employment.
In compliance with ADA, if you need any special accommodations during the employment process, please contact HRSS for assistance at (512) 239-0102.
MILITARY OCCUPATIONAL SPECIALTY (MOS) CODES Military Occupational Specialty (MOS) codes can be found at:
https:
//hr.
sao.
texas.
gov/CompensationSystem/JobDescriptions/.
Please click the hyperlink under 'Occupational Category' for the respective Class Title.
Texas Commission on Environmental Quality is an Equal Opportunity Employer.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
TEXAS COMMISSION ON ENVIRONMENTAL QUALITY Primary Location:
Texas-Austin Work Locations:
Headquarters (582-HQAUS) 12100 Park 35 Circle Austin 78753 Job:
Office and Administrative Support Employee Status:
Regular Schedule:
Full-time Standard Hours Per Week:
40.
00 State Job Code:
7481 Salary Admin Plan:
B Grade:
17 Salary (Pay Basis):
3,081.
33 - 4,000.
29 (Monthly) Number of Openings:
2 Overtime Status:
Non-exempt Job Posting:
Jun 23, 2023, 12:
00:
00 AM Closing Date:
Jul 11, 2023, 11:
59:
00 PM Description WE ARE TCEQ Are you ready to make a positive impact in Texas? At TCEQ, protecting the environment is at the heart of everything we do.
Choose a career where your perspective, passion, and skills are valued.
We strive to protect our state's public health and natural resources consistent with sustainable economic development.
Our goal is clean air, clean water, and the safe management of waste.
TCEQ employees get some great perks, including a hybrid work schedule, paid leave, health insurance, and state and federal holidays.
See Benefits and Perks at TCEQ.
TELEWORK This position offers an opportunity for a hybrid work schedule with a minimum 2-day work in office.
YOUR FUTURE TEAM As part of TCEQ Administrative Services, you would help support the logistical and operational structure for TCEQ statewide - the business foundation for the whole agency.
See details about what we do.
This position is a member of our Information Resources Division.
WHAT YOU WILL DO As a part of the division's Information Resources team, our Public Information Request Specialist will play a key role in achieving TCEQ's mission.
You would use your skills and experience to:
Provide internal and external customer support for the agency's Public Information Request (PIR) processes and procedures, to include interpreting written request, providing technical assistance, and consulting with customers in the use and support of related information systems for the Information Resources Division of the (TCEQ).
Provide support and collaborate in the preparation, analysis, dissemination, and documentation of the PIR and Data Request for the agency in compliance with the Public Information Act (PIA) and agency standard.
Monitor and review compliance of PIR program policies and procedures, statutes, and rules, as needed, with PIA Attorney guidance.
Serve as the primary contact for agency staff on matters related to PIRs.
Review, process, and respond to customer requests for PIRs in compliance with the PIA and agency standards; Coordinate and track the entry of information into the agency supported software (PIRCS) and filing systems; ensure letters and other correspondences are processed.
Qualifications MINIMUM QUALIFICATIONS High school diploma or equivalent, plus four years of full-time record management work or customer service experience, which involves receiving and responding to inquiries related to records/file information.
Fifteen semester hours of accredited college coursework may be substituted for each six months of the required experience.
PREFERRED QUALIFICATIONS Experience with Public Information Requests and laws.
Experience in preparing, proofreading, and editing correspondence.
Experience providing customer service.
Experience using Microsoft Office Suite (specifically Outlook, Excel, Word) TRANSCRIPTS / COLLEGE HOURS OR COURSE WORK See instructions on how to attach documents.
A copy of your official college transcript or evaluation of foreign credentials in CAPPS is required if needed to meet the minimum qualification requirements outlined above.
CONDITION OF EMPLOYMENT TCEQ will conduct a criminal history records search, driving history (if required for the job) on candidates offered employment.
In compliance with ADA, if you need any special accommodations during the employment process, please contact HRSS for assistance at (512) 239-0102.
MILITARY OCCUPATIONAL SPECIALTY (MOS) CODES Military Occupational Specialty (MOS) codes can be found at:
https:
//hr.
sao.
texas.
gov/CompensationSystem/JobDescriptions/.
Please click the hyperlink under 'Occupational Category' for the respective Class Title.
Texas Commission on Environmental Quality is an Equal Opportunity Employer.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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