Customer Concierge (Receptionist) Customer Service & Call Center - Austin, TX at Geebo

Customer Concierge (Receptionist)

Company DescriptionRodney Lee Brands owns and manages a family of professional companies in the landscape and green industry as well as food industry.
Rodney Lee Brands is committed to crafting a unique experience for its customers through its family of brands; including Native Edge Landscape, Garden Seventeen plant shop, & 604 Coffee.
Job DescriptionAs our Customer Concierge, you will be responsible for the first impression of Native Edge Landscape and Garden Seventeen.
This position will answer the phones for Native Edge Landscape and Garden Seventeen.
Some of your duties will include but not be limited to:
Sharing the duties of answering phones and processing new leads in NEL system.
Sharing the duties of answering phones for Garden Seventeen.
Sharing the duties of answering phones for Rodney Lee Brands.
Processing all inquiries via online sources for social medias, website chats, etc for all Rodney Lee Brands companies.
Assist in processing Garden Seventeen's online orders.
Maintaining a tidy and neat office experience for customers & in-office meetings.
Picking up office supplies and other errands as needed.
Completing various tasks assigned daily.
Assisting with various projects as needed.
Watering office plants Stocking office with materials (paper products, printing paper, etc.
) Benefits Health, Vision, and Dental Available after 90 days Free checking account from Frost Personal & Sick Days Vacation Days Qualifications Strong phone, email, and general communication skills Good grammar, with strong written communication skills Proficiency in English, bilingual is a plus Organized and professional Ability to multitask and document work while interacting with customers Safely lift at least 40 lbs Strong computer skills (Native Edge is a 100% Apple/Mac shop) Friendly and outgoing Able to manage tasks without supervision Additional InformationAll your information will be kept confidential according to EEO guidelines.
Videos To Watchhttps:
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youtube.
com/watch?v=35zdqJLvpeA Recommended Skills Communication English Friendliness Grammar Multitasking Telephone Call Reception Management Estimated Salary: $20 to $28 per hour based on qualifications.

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