Customer Service Representative
Just Right Lawns Inc.
Just Right Lawns Inc.
Austin, TX Austin, TX Part-time Part-time $18 - $20 an hour $18 - $20 an hour 7 days ago 7 days ago 7 days ago Customer Service Representative Part Time- South Austin Come join Just Right Lawns! Our team members bring their focus and positive energy to our highly collaborative work environment; we work as a team, we learn from each other, we share responsibilities and take pride in our work.
Job
Responsibilities:
Answer incoming phone calls; place outgoing calls and follow up on customer questions.
Provide quotes via phone and email (no cold calling expected) Provide Wow service by confidently explaining the Value of the services offered.
Enter customer information into the system and schedule service.
Perform daily tasks such as processing payments and other tasks as assigned.
Investigate damage claims and research customer concerns.
Liaison between team members in the field and customers Maintain a professional attitude and image for all customers.
Conducting Happy Calls:
recognizing teams for efficient performance and positive customer reviews Other duties as assigned Minimum
Qualifications:
Basic reading, writing, and arithmetic skills High School diploma or equivalent Excellent professional verbal/written communication and interpersonal skills Computer savvy Ability to type a minimum of 45 words per minute Flexibility and ability to quickly adapt to change as we grow.
Self-motivated, positive attitude, ability to multitask.
Enjoy working in a Team environment.
Excellent organizational skills Access to reliable transportation Sales experience a plus Experience Required:
1 year of proven and recent experience in a Call Center environment Proficient in speaking, reading, and writing in English Ability to type a minimum of 45 words per minute Proficient in utilizing Excel and Google Docs Computer savvy Physical Requirements:
Work is performed in an office environment The employee is generally subjected to long periods spent sitting, typing on keyboard, making and answering calls and looking at multiple computer screens Requires occasional standing, walking, lifting, stooping or bending Job Type:
Part Time Job Type:
Part-time Pay:
$18.
00 - $20.
00 per hour Expected hours:
No more than 28 per week
Benefits:
Flexible schedule On-the-job training Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
Call center In-person Office Ability to commute/relocate:
Austin, TX 78735:
Reliably commute or planning to relocate before starting work (Required)
Experience:
recent call center:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Just Right Lawns Inc.
Austin, TX Austin, TX Part-time Part-time $18 - $20 an hour $18 - $20 an hour 7 days ago 7 days ago 7 days ago Customer Service Representative Part Time- South Austin Come join Just Right Lawns! Our team members bring their focus and positive energy to our highly collaborative work environment; we work as a team, we learn from each other, we share responsibilities and take pride in our work.
Job
Responsibilities:
Answer incoming phone calls; place outgoing calls and follow up on customer questions.
Provide quotes via phone and email (no cold calling expected) Provide Wow service by confidently explaining the Value of the services offered.
Enter customer information into the system and schedule service.
Perform daily tasks such as processing payments and other tasks as assigned.
Investigate damage claims and research customer concerns.
Liaison between team members in the field and customers Maintain a professional attitude and image for all customers.
Conducting Happy Calls:
recognizing teams for efficient performance and positive customer reviews Other duties as assigned Minimum
Qualifications:
Basic reading, writing, and arithmetic skills High School diploma or equivalent Excellent professional verbal/written communication and interpersonal skills Computer savvy Ability to type a minimum of 45 words per minute Flexibility and ability to quickly adapt to change as we grow.
Self-motivated, positive attitude, ability to multitask.
Enjoy working in a Team environment.
Excellent organizational skills Access to reliable transportation Sales experience a plus Experience Required:
1 year of proven and recent experience in a Call Center environment Proficient in speaking, reading, and writing in English Ability to type a minimum of 45 words per minute Proficient in utilizing Excel and Google Docs Computer savvy Physical Requirements:
Work is performed in an office environment The employee is generally subjected to long periods spent sitting, typing on keyboard, making and answering calls and looking at multiple computer screens Requires occasional standing, walking, lifting, stooping or bending Job Type:
Part Time Job Type:
Part-time Pay:
$18.
00 - $20.
00 per hour Expected hours:
No more than 28 per week
Benefits:
Flexible schedule On-the-job training Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
Call center In-person Office Ability to commute/relocate:
Austin, TX 78735:
Reliably commute or planning to relocate before starting work (Required)
Experience:
recent call center:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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