Entry Level Customer Service Representative
Focus Executives Focus Executives Austin, TX Austin, TX $24 an hour $24 an hour 14 days ago 14 days ago 14 days ago We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.
The ideal candidate will be passionate about helping others, possess excellent communication skills, and thrive in a fast-paced environment.
Key
Responsibilities:
Customer Interaction:
Engage with customers via phone, email, and live chat to provide information, assistance, and solutions to inquiries or issues.
Problem Resolution:
Identify and resolve customer concerns in a timely and effective manner, ensuring a positive customer experience.
Product Knowledge:
Develop a deep understanding of our products/services to effectively address customer questions and provide accurate information.
Communication:
Communicate product updates, promotions, and relevant information to customers.
Collaboration:
Work closely with other departments, such as sales and logistics, to ensure seamless customer experiences.
Qualifications:
Excellent Communication Skills:
Strong verbal and written communication skills are essential.
Customer-Centric Approach:
A genuine passion for helping customers and a commitment to delivering exceptional service.
Problem-Solving Skills:
Ability to quickly analyze situations and provide effective solutions.
Team Player:
Collaborate effectively with colleagues and contribute to a positive team environment.
Attention to Detail:
Accurate data entry and record-keeping skills are crucial.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
The ideal candidate will be passionate about helping others, possess excellent communication skills, and thrive in a fast-paced environment.
Key
Responsibilities:
Customer Interaction:
Engage with customers via phone, email, and live chat to provide information, assistance, and solutions to inquiries or issues.
Problem Resolution:
Identify and resolve customer concerns in a timely and effective manner, ensuring a positive customer experience.
Product Knowledge:
Develop a deep understanding of our products/services to effectively address customer questions and provide accurate information.
Communication:
Communicate product updates, promotions, and relevant information to customers.
Collaboration:
Work closely with other departments, such as sales and logistics, to ensure seamless customer experiences.
Qualifications:
Excellent Communication Skills:
Strong verbal and written communication skills are essential.
Customer-Centric Approach:
A genuine passion for helping customers and a commitment to delivering exceptional service.
Problem-Solving Skills:
Ability to quickly analyze situations and provide effective solutions.
Team Player:
Collaborate effectively with colleagues and contribute to a positive team environment.
Attention to Detail:
Accurate data entry and record-keeping skills are crucial.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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