Human Resources Manager - Field Operations
POSITION QUALIFICATIONS
Competency Statement(s)
Analytical Skills - Ability to use thinking and reasoning to solve a problem
Communication, Oral - Ability to communicate effectively with others using the spoken word
Communication, Written - Ability to communicate in writing clearly and concisely
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Decision Making - Ability to make critical decisions while following company procedures.
Interpersonal - Ability to get along well with a variety of personalities and individuals.
Management Skills - Ability to organize and direct oneself and effectively supervise others.
Problem Solving Ability to find a solution for or to deal proactively with work-related problems
Relationship Building - Ability to effectively build relationships with customers and co-workers
Experience
Strong working knowledge of state and local employment law and federal government compliance regulations
Strong experience in managing employee relations/legal compliance matters
In-depth understanding of HR concepts and principles gained through direct work experience
Experience leading, conducting and documenting investigations
Demonstrated ability to make independent decisions, manage conflicting priorities in a fast paced environment
Comprehensive communication and diplomatic skill set to exchange complex or sensitive information in a concise and logical way
Proven attention to detail; approachable and responsive; ability to develop strong working relationships with employees and leaders at all levels
Proactive, solutions-oriented approach to work; able to demonstrate creative problem solving skills
Excellent organizational and interpersonal skills combined with strong drive to create a positive work environment
Inquisitive approach to solving complex or unfamiliar problems
Internal and external customer service focus experience
Excellent communication skills; ability to speak, write and listen in a manner that clarifies issues, promotes closure and delivers information in a clear and concise manner and facilitates good decision making
Ability to prepare and present HR initiatives and programs to management and employees
Candidate must also demonstrate good interpersonal skills to work effectively with all levels of leadership, employees and peers
Ability to maintain company and employee confidentiality and handle sensitive proprietary information in an appropriate manner
Ability to advise managers on coaching and counseling employees, improving performance, and resolving problems
Ability to make sound recommendations and resolve problems or issues by using judgment that is consistent with standards, practices, policies, procedures, regulations or government law
Must be well organized and detail oriented
SKILLS & ABILITIES
Computer Skills
Excellent computer skills including experience with internet research, HRIS systems and reporting, word processing and spreadsheet applications
Experienced in MS Office tools and resources including PowerPoint, Excel and Word
CB
Job Description:
POSITION SUMMARY
The Human Resources Manager (HR Manager) is critical in executing key HR initiatives, providing responsive internal employee support, and driving HR functional excellence and process improvement. This individual advises and counsels leaders and line managers in helping to resolve complex employee relations activities including but not limited to:
investigations, grievances, discipline, performance issues, and policy questions while ensuring accurate interpretation and administration of HR policies and programs. The HR Manager also assists leaders and line managers with developing and enhancing their personal leadership style and management effectiveness through group and one-one coaching.
ESSENTIAL FUNCTIONS
Provide employees and managers with an available first point of contact for questions and guidance on fundamental HR topics and issues
Provides advice and counsel to managers and employees to ensure consistent application and integration of policies, procedures and practices to promote an ethical and compliant work environment
Works with management team on all employee issues such as progressive disciplines, involuntary terminations, leave of absence, ADA requests, benefits eligibility and enrollment, etc. as well as promotions and employee recognition programs
Provide dedicated guidance and coaching to managers and employees with specific focus on:
employee relations, performance management, career development and talent assessment, hiring and retention, employee advocacy / engagement, and application and training on workplace policy processes
Assist leadership team with managing employee relations issues and ensure concerns are properly identified, reported and resolved
Must be able to conduct investigations in response to employee complaints and assist managers in responding to those complaints
Responsible for responding to unemployment claims as necessary to include hearing preparation and attendance
Ensures timely and consistent administration of the performance appraisal process to include providing guidance to management; ensuring performance evaluations and employee action forms are delivered and submitted timely
Hearing and resolving employee grievances; counseling employees and supervisors
Ensures legal compliance by monitoring and implementing applicable federal, state and local requirements
Conducting and analyzing exit interviews; recommending changes
Assists managers with candidate selection and temp labor staffing to include temp labor contract administration in collaboration with the General Manager (GM) and corporate human resources
May manage the applicant tracking system to include posting jobs; ensuring proper processing of applicants; initiating pre-employment screens; and extending offers in accordance with company guidelines
Partner with corporate HR business partners to execute business-specific HR strategies
Responsible for communicating and providing updates on all human resources issues to the GM and Corporate HR on a regular basis
Responsible for the administration or oversight of all HR related paperwork from hire to termination which includes new hire orientation and paperwork, employee changes, employee terminations, benefits eligibility and monthly / annual enrollment, unemployment claims, worker's compensation and OSHA reporting and administration
Responsible for insuring that all personnel files maintained in the field offices are complete according to the company personnel file guidelines and are kept in a secured location
Work with management to monitor turnover; ensures operation is conducting exit interviews to identify and evaluate causes of turnover; assist management in developing an action plan to address causes of turnover
Recommends new approaches to policies and procedures to effect continual improvements in efficiency of department and services performed
Maintain and protect confidential and personal information and data demonstrating discretion, judgment, and care
Provide coaching and mentorship to management team
Assist with other HR special projects or initiatives as needed
Serves as the liaison to corporate HR
LogistiCare is an Equal Opportunity Employer
CB
Apply Now Email A Friend
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Apply Now
To apply for this career opportunity, please click on the Apply Now link. You may also click on the Email a Friend link to forward this
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Competency Statement(s)
Analytical Skills - Ability to use thinking and reasoning to solve a problem
Communication, Oral - Ability to communicate effectively with others using the spoken word
Communication, Written - Ability to communicate in writing clearly and concisely
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Decision Making - Ability to make critical decisions while following company procedures.
Interpersonal - Ability to get along well with a variety of personalities and individuals.
Management Skills - Ability to organize and direct oneself and effectively supervise others.
Problem Solving Ability to find a solution for or to deal proactively with work-related problems
Relationship Building - Ability to effectively build relationships with customers and co-workers
Experience
Strong working knowledge of state and local employment law and federal government compliance regulations
Strong experience in managing employee relations/legal compliance matters
In-depth understanding of HR concepts and principles gained through direct work experience
Experience leading, conducting and documenting investigations
Demonstrated ability to make independent decisions, manage conflicting priorities in a fast paced environment
Comprehensive communication and diplomatic skill set to exchange complex or sensitive information in a concise and logical way
Proven attention to detail; approachable and responsive; ability to develop strong working relationships with employees and leaders at all levels
Proactive, solutions-oriented approach to work; able to demonstrate creative problem solving skills
Excellent organizational and interpersonal skills combined with strong drive to create a positive work environment
Inquisitive approach to solving complex or unfamiliar problems
Internal and external customer service focus experience
Excellent communication skills; ability to speak, write and listen in a manner that clarifies issues, promotes closure and delivers information in a clear and concise manner and facilitates good decision making
Ability to prepare and present HR initiatives and programs to management and employees
Candidate must also demonstrate good interpersonal skills to work effectively with all levels of leadership, employees and peers
Ability to maintain company and employee confidentiality and handle sensitive proprietary information in an appropriate manner
Ability to advise managers on coaching and counseling employees, improving performance, and resolving problems
Ability to make sound recommendations and resolve problems or issues by using judgment that is consistent with standards, practices, policies, procedures, regulations or government law
Must be well organized and detail oriented
SKILLS & ABILITIES
Computer Skills
Excellent computer skills including experience with internet research, HRIS systems and reporting, word processing and spreadsheet applications
Experienced in MS Office tools and resources including PowerPoint, Excel and Word
CB
Job Description:
POSITION SUMMARY
The Human Resources Manager (HR Manager) is critical in executing key HR initiatives, providing responsive internal employee support, and driving HR functional excellence and process improvement. This individual advises and counsels leaders and line managers in helping to resolve complex employee relations activities including but not limited to:
investigations, grievances, discipline, performance issues, and policy questions while ensuring accurate interpretation and administration of HR policies and programs. The HR Manager also assists leaders and line managers with developing and enhancing their personal leadership style and management effectiveness through group and one-one coaching.
ESSENTIAL FUNCTIONS
Provide employees and managers with an available first point of contact for questions and guidance on fundamental HR topics and issues
Provides advice and counsel to managers and employees to ensure consistent application and integration of policies, procedures and practices to promote an ethical and compliant work environment
Works with management team on all employee issues such as progressive disciplines, involuntary terminations, leave of absence, ADA requests, benefits eligibility and enrollment, etc. as well as promotions and employee recognition programs
Provide dedicated guidance and coaching to managers and employees with specific focus on:
employee relations, performance management, career development and talent assessment, hiring and retention, employee advocacy / engagement, and application and training on workplace policy processes
Assist leadership team with managing employee relations issues and ensure concerns are properly identified, reported and resolved
Must be able to conduct investigations in response to employee complaints and assist managers in responding to those complaints
Responsible for responding to unemployment claims as necessary to include hearing preparation and attendance
Ensures timely and consistent administration of the performance appraisal process to include providing guidance to management; ensuring performance evaluations and employee action forms are delivered and submitted timely
Hearing and resolving employee grievances; counseling employees and supervisors
Ensures legal compliance by monitoring and implementing applicable federal, state and local requirements
Conducting and analyzing exit interviews; recommending changes
Assists managers with candidate selection and temp labor staffing to include temp labor contract administration in collaboration with the General Manager (GM) and corporate human resources
May manage the applicant tracking system to include posting jobs; ensuring proper processing of applicants; initiating pre-employment screens; and extending offers in accordance with company guidelines
Partner with corporate HR business partners to execute business-specific HR strategies
Responsible for communicating and providing updates on all human resources issues to the GM and Corporate HR on a regular basis
Responsible for the administration or oversight of all HR related paperwork from hire to termination which includes new hire orientation and paperwork, employee changes, employee terminations, benefits eligibility and monthly / annual enrollment, unemployment claims, worker's compensation and OSHA reporting and administration
Responsible for insuring that all personnel files maintained in the field offices are complete according to the company personnel file guidelines and are kept in a secured location
Work with management to monitor turnover; ensures operation is conducting exit interviews to identify and evaluate causes of turnover; assist management in developing an action plan to address causes of turnover
Recommends new approaches to policies and procedures to effect continual improvements in efficiency of department and services performed
Maintain and protect confidential and personal information and data demonstrating discretion, judgment, and care
Provide coaching and mentorship to management team
Assist with other HR special projects or initiatives as needed
Serves as the liaison to corporate HR
LogistiCare is an Equal Opportunity Employer
CB
Apply Now Email A Friend
Apply with LinkedIn
Apply Now
To apply for this career opportunity, please click on the Apply Now link. You may also click on the Email a Friend link to forward this
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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