Manager, System Engineering
About Us.Overview
With the mantra of Empowering Human Potential Together, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. Built on the legacy of James Edward Hanger, the first amputee of the American Civil War, Hanger is steeped in 155 years of clinical excellence and innovation with a vision to lead the orthotic & prosthetic markets by providing superior patient care, outcomes, services, and value. Collectively, Hanger employees act with the highest level of integrity touching thousands of lives each day, helping people achieve new levels of mobility and freedom.
The Hanger team is looking to add a Manager, System Engineering to our team in Austin. The Manager, Systems Engineering requires strong leadership skills in managing daily operations. Additionally the role is responsible for the planning and engineering of our organization's systems infrastructure. It also ensures that hardware and/or software are designed and installed in a manner that meets the needs of our organization. Other responsibilities include monitoring systems performance and providing recommendations as required. Additionally, the role ensures that project/department milestones/goals are met and are adhering to approved budgets. This position reports to the Director of Infrastructure Services.
Responsibilities
Oversee all aspects of Systems Engineering including Storage, Virtualization, Messaging, and Backup and Recovery Services,
Keeping all technology up to date with current updates and patches with a priority on security patches
Ensuring all Microsoft and VMWare products are properly licensed and accounted for
Prepare status and activity metrics tracking delivery of Systems Engineering services and planned and unplanned systems outages.
Manage overall capacity utilization of systems and storage environment ensuring it is optimized to meet business requirements
Owns and maintains strict controls on backups and recovery services
Implement, and maintain processes and procedures for effective delivery of services and compliance with regulatory guidance
Manage day-to-day operations including ticket system, assignment of work and providing high level reporting
Managing staff members in their daily activities as well as supporting business projects
Establish and implement best-practice standards as well as departmental policies and procedures
Qualifications
Bachelors degree is required
A minimum of 10 years experience in Information Technology with 5 of those years being in Information Technology Management
Working knowledge of Data Center Hardware (Intel Servers)
Working knowledge of Windows Servers, Active Directory, and Exchange
Working knowledge of multi-tier, multi-site SAN environment for both Block and File
Working knowledge of VMWare OS Virtualization and Citrix Desktop and Application Virtualization environments
Working knowledge of Backup and Recovery Services
Must have good people skills and the ability to interact and communicate effectively across all levels of the organization
Must be a champion for IT standards, procedures, policies, and best practices
Must have proven management skills with the ability to mentor staff members
Experience with implementing and maintaining a business continuity / disaster recovery environment (high availability)
Must have proven experience in leading IT infrastructure groups in complex and dynamic environments
Ability to recognize priority issues and escalate accordingly
Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The Company will comply fully with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.
Knowledge.Job Complexity.Supervision.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
With the mantra of Empowering Human Potential Together, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. Built on the legacy of James Edward Hanger, the first amputee of the American Civil War, Hanger is steeped in 155 years of clinical excellence and innovation with a vision to lead the orthotic & prosthetic markets by providing superior patient care, outcomes, services, and value. Collectively, Hanger employees act with the highest level of integrity touching thousands of lives each day, helping people achieve new levels of mobility and freedom.
The Hanger team is looking to add a Manager, System Engineering to our team in Austin. The Manager, Systems Engineering requires strong leadership skills in managing daily operations. Additionally the role is responsible for the planning and engineering of our organization's systems infrastructure. It also ensures that hardware and/or software are designed and installed in a manner that meets the needs of our organization. Other responsibilities include monitoring systems performance and providing recommendations as required. Additionally, the role ensures that project/department milestones/goals are met and are adhering to approved budgets. This position reports to the Director of Infrastructure Services.
Responsibilities
Oversee all aspects of Systems Engineering including Storage, Virtualization, Messaging, and Backup and Recovery Services,
Keeping all technology up to date with current updates and patches with a priority on security patches
Ensuring all Microsoft and VMWare products are properly licensed and accounted for
Prepare status and activity metrics tracking delivery of Systems Engineering services and planned and unplanned systems outages.
Manage overall capacity utilization of systems and storage environment ensuring it is optimized to meet business requirements
Owns and maintains strict controls on backups and recovery services
Implement, and maintain processes and procedures for effective delivery of services and compliance with regulatory guidance
Manage day-to-day operations including ticket system, assignment of work and providing high level reporting
Managing staff members in their daily activities as well as supporting business projects
Establish and implement best-practice standards as well as departmental policies and procedures
Qualifications
Bachelors degree is required
A minimum of 10 years experience in Information Technology with 5 of those years being in Information Technology Management
Working knowledge of Data Center Hardware (Intel Servers)
Working knowledge of Windows Servers, Active Directory, and Exchange
Working knowledge of multi-tier, multi-site SAN environment for both Block and File
Working knowledge of VMWare OS Virtualization and Citrix Desktop and Application Virtualization environments
Working knowledge of Backup and Recovery Services
Must have good people skills and the ability to interact and communicate effectively across all levels of the organization
Must be a champion for IT standards, procedures, policies, and best practices
Must have proven management skills with the ability to mentor staff members
Experience with implementing and maintaining a business continuity / disaster recovery environment (high availability)
Must have proven experience in leading IT infrastructure groups in complex and dynamic environments
Ability to recognize priority issues and escalate accordingly
Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The Company will comply fully with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.
Knowledge.Job Complexity.Supervision.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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