Aquatics Office Specialist

Position Summary
The Swim Instructor is responsible for delivering the highest quality customer service through proactively engaging all members and guests, and building strong relationships in the Aquatics Department. They assist members with account maintenance and articulate an extensive knowledge of Life Time Swim products and services. The Swim Instructor anticipates member needs and interests and proactively promotes and successfully sells programs, products and services appropriately.
Job Duties and Responsibilities
Processes all member paperwork including registrations, cancellations, confirmation e-mails, and filing
Responds to member needs and requests in a prompt manner
Initiates, develops, and maintains positive relationships with all members
Promotes all Life Time programs, products, and services
Position Requirements
High School Diploma or GED
1 year of Customer Service experience
Preferred Requirements
Swim Lesson Instructor or Coaching experience
Red Cross CPR-PR, Lifeguard, and First Aid
1 year of experience in a sales or retail related position

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