Administrative Assistant

Evelyn Saucedo1630 Wells Branch parkway Austin, Texas 78728(915)861-9734
 Skills   Fluent in English and Spanish(Bilingual)● Strong work ethic● Computer Skills with Microsoft Word/Excel/PowerPoint● Flexible schedule/hrs.(Morning, Mid-Shift, Graveyard Shift)● Great people skills● Outstanding customer service● Motivated● Enjoys assisting customers● Willing to learn● Energetic● Positive attitude● Enthusiastic ● Great communications skills● Enjoy working with the public and in a team environment
Special projects  -Chusam   -Patriot  -Meads   -NIE (12.1-15.2)

CLEARANCE -Active Secret Security Clearance(Obtained September 2011)

Professional ExperienceNavient , Austin TX June 2016- Present 
Customer Service Representative Bilingual • Customer service answer inbound calls• Answer customer questions of toll bridge, • Create accounts for our customers • Take payments

U.S Department Of Treasury  Austin, Texas  April 2016 – May 2016
File clerk• Work in a number of offices throughout the IRS providing clerical support• Receive, open, sort, and distribute both incoming and outgoing mail; route mail to various points within and outside the organization. Ensure all mail contains sufficient information for proper delivery. Maintain logs for mail accountability purposes.• Screen documents, forms, and letters addressed or routed to various offices; research correspondence not addressed to specific functional areas. Screen material initially identified as "unable to route" to determine information requested and based on thorough knowledge of organization and functions of various offices, determine proper office which the material should be sent. Identify forms or documents requiring special priority handling and treat them accordingly.• Receive and process incoming and outgoing registered and certified mail, and express mail shipments. Maintain appropriate records and/or logs for tracking and reconciliation purposes.• Review and process outgoing mail through the mail-metering system; obtain and provides mail count data to appropriate person.
USPS  Austin, Texas 
City Carrier Assistance November 2015- February 2016• deliver and collect mail on foot or by vehicle • maintain professional and effective public relations with customers and others, requiring a general familiarity with Postal laws, regulations, products and procedures commonly used.• carry mail weighing up to 35 pounds in shoulder satchels or other equipment and to load or unload mail weighing up to 70 pounds.• Case mail in appropriate address 
ATAMIR White Sands Missile Range NM United StatesAccess Monitor September 2011 – November 2016 ● Serve as a fixed post, make rounds by foot ● Grant or deny access to individuals entering the motor pole● Verify identification of individuals requesting entrance to the facility● Record names and purpose of visit of individuals● Answer inbound and outbound calls 
NCIDriver/Escort September 2011 - 2013● Performs duties consistent with that of a foreign National Escort/Courier on White Sands Missile Range, NM● Greeting foreign nationals at the entrance to the installation, taking them to the security office for in-processing , and escorting them off the range at the end of the work day ● Monitoring activities in specific areas, driving to and from up range locations also receiving and carrying classified data
Associate Engineering Technician September 2011 - 2013 ● Worked directly with U.S. Armed forces staff● Documented equipment activity● Reviewed equipment logs and forward collected data ● Documented information on RAM forms● Gained experience inputting information on RAM forms
Sunland Park Racetrack Casino Sunland Park NM United StatesCashier November 2010 - March 2011 ● Serve orders to customers at windows, counters, or tables.● Take food and drink orders and receive payment from customers
Sonic Drive In El Paso TX United StatesCashier May 2009 - November 2010 ● Serve orders to customers at windows, counters, or tables.● Take food and drink orders and receive payment from customers
Burger King El Paso TX United StatesCook May 2009 - November 2010 ● Maintain sanitation, health, and safety standards in work areas.● Wash, cut, and prepare foods designated for cooking.● Clean, stock, and restock workstations and display cases.● Serve orders to customers at windows, counters, or tables. ● Take food and drink orders and receive payment from customers ● Handel money computer system
EducationVirginia college Austin TX Medical office Management, start June 2016
Andress High School El Paso TX United StatesHigh School Diploma , June 2010 

  • ID#: 105780
  • Location: Austin, TX , 78728

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