Human Resources

225 East Lakeshore Drive

Dripping Springs,TX 78620


William Jones




2009-Present                  Harlan Financial Services              Mt Kisco, NY

Branch Manager

  • Managed local retail branch operations to include collection, compliance, risk management, direct cash handling, vault and safe operations, check cashing, bill payment processing.

  • Develop, train, and manage a team of employees insuring each customer transaction is handled in a respectful, courteous, friendly manner.

  • Provide guidance in handling difficult problems and resolving escalated complaints and disputes.

  • Complying with government regulations, company policies and procedures and maintaining compliance at the retail location.



2003- 2009                   Takashimaya New York, Inc.       New York, NY

Human Resources Manager

  • Supervise retail store operations on a daily basis.

  • Recruit, interview, hire, and terminate employees.

  • Oversee employee relations and disciplinary procedures.

  • Maintain all employee files and confidential information.

  • Implement, track, and educate employees regarding company programs, including 401K, Cobra, employee discounts, and benefits.

  • Update and publish employee handbook.

  • Manage employee training sessions as well as new-hire orientation.

  • Conduct Floor Manager / Staff meetings.

  • Prepare, implement, and control scheduling, payroll, commission payouts, attendance, and all counseling data.

  • Compensation Programs to include salary surveys, advising Executive Management on merit/promotional Increases, implementing a performance review system, Partnering with Executive Management in implementing an incentive plan

  • Oversee and interface with Office Services, Loss Prevention and Facilities



2001 - 2003                  Source One Productions, Inc.       New York, NY                              

Human Resources Director

  • Created human resources function in a fast-paced entrepreneurial environment.

  • Provided consultative support and guidance to executive management in areas of personnel, policy, and benefits.

  • Recruited, interviewed, and hired a wide range of staff, including but not limited to:  sales, office support, and production staff.

  • Conducted new-hire training for all employee positions.

  • Established and authored employee policies and procedures manual.

  • Manage Office Services



1999-2001                    Paul Stuart, Inc.                          New York, NY

Assistant Director, Human Resources

  • Recruited exempt and non-exempt personnel.

  • Conducted interviews and background checks for all prospective employees.

  • Administered benefits for 250+ employees in two store locations.

  • Provided in-store training for new sales associates.

  • Ensured compliance with regard to policy and procedure, Workers’ Comp, FMLA, and unemployment  claims.

  • Worked with 3 different retail Labor Unions to establish a positive union/management relationship, mediate performance issues, and  conduct employee terminations.


1997–1999                    Wackenhut Corp.                  Sleepy Hollow, NY

Human Resource Manager

  • Managed all human resource and general office functions for nine sites under contract to IBM.

  • Managed employee recruitment and relations, orientation training, benefits,  and policy and procedure compliance.

  • Reduced overtime costs through implementation of a flexible work schedule in a 24/7 work environment.  Overtime costs were reduced by more than 50% within the first six months.  In the subsequent six months, costs were lowered an additional 4%.


1986-1997                    Village of Irvington                                  Irvington,    NY


Assistant Foreman

  • Planned, organized, supervised and executed work projects in municipal parks system.

  • Supervised subordinate personnel.

  • Involved in union/management negotiations as union shop steward.


1978-1986                        General Motors Corporation        Sleepy Hollow, NY

Human Resources/ Labor Relations Rep

  • Selected in startup General Motors Assembly Plant as an entry level management member in Plant Security and Safety.

  • Appointed to 2 person labor relations task force to analyze, investigate and recommend corrective action regarding excessive employee absentee problems as well as safety issues and grievances.

  • Through Education and Training Department, selected to conduct plant tours for VIPs as well as civic groups and organizations.




Kent State University    Kent, Ohio

  • § B.S., Political Science / Criminal Justice

  • § Cum Laude

  • ID#: 109505
  • Location: Austin, TX , 78735

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