Sales anager / Warehouse Manager / Claims Adjuster / Customer Service
10505 South IH 35 #334
Austin, TX 78747
Establish and maintain long term relationships with customers, upper management, and human resources.
Interact with customers on a daily basis to offer guidance and solutions for their project needs.
Possess outstanding Customer Service and Team Building qualities.
Ability to multi task several projects while meeting client's needs and deadline expectations.
Effective decision maker, able to quickly evaluate available alternatives in a logical manner.
Exceptional ability to gain trust from customers through face to face meetings and over the phone conversations.
Generate revenue using sales reports, effective team meetings, and maintaining a professional work environment.
Maintain a positive attitude and enthusiasm.
Willing to travel and relocate.
Lumber Liquidators, Lubbock, TX
December 2009 - August 2014
Dedicated sales professional with outstanding social skills, professionalism, and character to maintain a positive company image.
Great customer service skills over the phone and face to face.
Great math skills. Calculated total square footage from homeowner blueprints. Provided accurate material and installation quotes for customers and contractors.
Maximize the customer experience through knowledge, enthusiasm, and confidence.
Apply a variety of selling techniques to encourage, excite, and educate the customer.
Involved in strategic sales plans and goals.
Collaborate with corporate offices: IT Department, Installation Help, Human Resources, and Customer Care.
Successfully complete business training modules including business operations, product lines, sales, and installation.
Achieved 120% year to year goals (2011, 2012, 2013, respectively).
Top 20 in Overall Store Performance three consecutive months (March, April, May) in year 2013.
Generated over $3 million store revenue in 2013.
Store Sales Manager
San Antonio, TX
Store Sales Manager
LIMU promoter, business owner
The LIMU Company.