Patient Care Coordinator/Customer Service/Administrative Assistant/Data Entry/

Let me introduce myself to you. My name is Brenda Anderson and am interested in this position. I have worked with Health and Human Services in Texas for 28 years, and retired in June 2014. My position was a Program Specialist/Team Lead and I handled calls from consumers about their Medicaid insurance complaints/concerns. I worked with and coordinated with several Managed Care Organizations (MCO) in order to obtain a resolution to the consumers concerns. I coordinated with Legislative offices, Governor's office, etc. to also obtain and provide the resolution to the state's consumers. My Office Administration and management skills are above average and I have the ability to coordinate all aspects in an office setting. I have excellent Customer Service Skills and have extensuve background with in and outbound calls. My telephonic skills are exemplary and I have the ability to calm callers down if needed and I can multitask extremely well. My Data Entry skills are very good and my wpm is 75 with a high accuracy rate. I would like the opportunity to work with your company and provide Customer Servuce to your customers and to your company. Thank you, Brenda Anderson 512-627-0546

  • ID#: 87464
  • Location: Austin, TX , 78758

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