ROBIN T. ROULEAU 904 Texas Trail, Austin TX 78744-4029 email@example.com
It is my desire to obtain an entry level or training position in an environment that will allow me to further development my skills and knowledge as a proficient valuable employee. I am currently enrolled at Austin Community College, Business and Government Communications certification program, to improve skills and learn additional aspects of business and government that will allow me to be more competitive and involved in marketplace growth.
SKILLS/EXPERIENCE: PC in Windows Environment, Accounting/bookkeeping (A/R, A/P), 10-Key, MS Word, MS Excel, MS Access, MS Power Point, PBX Phone Operator, Typing 50 WPM, Customer relations and Business communications, Law & Economics. Data base management, data entry, floating documentation and computerized filing systems.
WORK HISTORY: Texas State Bar, Austin, TX Department of Government Relations February 28, 2015 – Present Administrative Aid, Archives and Executive staff support.
Sunshine Retirement Communities, Austin, TX August 11, 2014 - Sept. 21, 2014 Administrative assistant/concierge: scheduled medical/dental appointments and transportation for residents; assisted with setup and support for events/activities, prepared marketing mail outs, created newsletters and event flyers; coordinated residents’ outside appointments for transportation, received/screened all incoming calls, screened and logged everyone entering and departing premises, i.e. medical providers for resident care, medical emergency providers, service workers, visits from family/friends; reported/dispatched services for maintenance and emergencies
Safeway Grocers, Austin, TX April 2014 - August 2014 Cashier, customer service; Bakery assistant trainee: packaged, priced, labeled products, other various duties as needed
Total Uniforms, Austin, TX Sept. 2013 - June 2014 Medical scrubs and accessories: cashier, clerk, inventory, distribution, ordering, sales and service, records, filing
Hotel Ella, Austin, TX Summer 2012 Guest reservations/client host, customer service/computer reservations, phones, calendar event coordination, etc.
Big Lots, Cedar Park TX Sept. 2010 - Nov. 2010 Customer service, Stocking products, Front-end Cashier, Merchandising, Inventory and Reports, Daily Cash Reports/Deposits, Refunds/Exchanges, Warehouse /Receiving, etc.
Bill Laughlin Heating/AC services, Tallahassee, FL June 06, 2005 – Jan. 21. 2010 Administrative Support Specialist: Cost Estimates for Projects, Business Correspondence, Payroll Duties, Process Bid Offers, Legal Documentation, Bookkeeping A/R, A/P, Project Tracker Duties, Permit Contracts w/City, Maintained Automated Files, Warranty Database Mgmt. Administrative Office Duties, etc.
Daily Grindz Cafe Tallahassee Community College, FL May 05, 2005 – Nov. 09, 2007 Barista, Cashier, Asst. Mgr.: Customer Service, Stocking Products, Inventory Reports, Cashier Duties Product Promotions-Innovations, Cash Reports, Created Visual Displays, Product Tracking and Ordering, Vendor Accounting, Key Holder, Maintained Sanitation Standards, Prepared Daily Cash Deposits, etc.
EDUCATION: Business Administration/Economics: Aug 06, 2007 - May 28, 2010, Flagler College BA Degree GPA 3.0 Business Minor/Public Affairs, Tallahassee Community College, AA Degree GPA 3.5 Lively Technical School - Completion of Allied Health (core only) for LPN program