Administrative Assistant/Clerk/Health Care Admin/Insurance Verification/Referral

 

Antonia Roberts

 

1062 Sunflower Trail Austin, TX 78745 -701.801.2535 or 737.346.5349 – Antoniajjohnson@gmail.com

 

Summary

Experienced administrative assistant focused on driving productivity by leveraging strong front office management skills, seeking a role of increased responsibility and authority. 

Highlights

 

o    Self-directed     

o    Microsoft Office

o    Results-oriented 

o    QuickBooks

o    Fluent in Spanish          

o    EMR Systems

o    Resourceful

o    HIPAA/ HDIS and Quality Measurement trained.

o    Seasoned-conflict resolution

o    Spreadsheet development

o    Courteous 

o    Insurance verification

o    Adaptive team player

o    Medical terminology

o    Opening/closing procedures

o    Rapid tests (Strep A, Influenza, and RSV)

o    Multi-family

 

Education

                 Kaplan University Online 2018

 

Online, US

 

 Health Administration

 Central Texas College   2013

 Clinical Medical Assistant Certification

 Killeen, TX

Experience

                      Dr. Arturo Guajardo Family Practice                                                                      February 2013 to May 2015

Clinic and Administrative Supervisor

Killeen, Texas

o    Responsible for the direct supervision of clinical and administrative staff.

o    Assist Office Manager with interviewing, hiring and training of all new staff.

o    Complete pre-authorization request for prescriptions, specialist and DME equipment.

o    Medical assisting to include obtaining vitals, charting, immunization administration and prepping and assisting physician within house procedures.

o    Specimen collection, testing and send outs.

o    Document phone calls, medications, and progress notes daily.

o    Help all Spanish-speaking patients for information, document translation, and explanation of benefits.

o    All collections of all co-pay, coinsurance and out of pocket payments.

o    Designed electronic file systems and maintained electronic and paper files

o    Ordered medical records and specialist notes requested by the physician following HIPAA guidelines.

o    Served as central point of contact for all outside vendors needing to gain access to the building.

o    Made copies, sent faxes and handled all incoming and outgoing correspondence.

o    Scanned all documents into EMR system to include: new patient documents, medical records, lab results, all referrals sent, prescription approvals/denials, prior authorization documents and all documents relative to patients care.

o    Made sure all records adhered to HEDIS to include acquiring results from previous providers.

o    Ordered office and clinical supplies.  

o    Prepared documents to be reviewed by physician and or manager for approval or signature. 

 

Southwest Orthopedic Group                                                                           September 2012 to February 2013

Patient Care Coordinator

Austin, Texas 

o    Validating and processing all workers compensation documents for Occupational Therapy treatments.

o    Workmen’s compensation approvals included sending in the proper documentation for approval, extensions and or documenting denied claims.

o    Following up with patients after surgical procedures and communication any complications difficulties or concerns to medical staff.

o    Translating for all Spanish-speaking patients.

o    Scanning documents into EMR systems, registration of new patients and verification of insurance.

o    Sending out Physical Therapy Scripts for authorized patients.

o    Verified medical codes for Occupational Therapy billing daily.

o    Verified DME waivers were completed and signed by patients.

o    Assisted with the scheduling of medical procedures, occupational therapy appointments and post-operative follow-ups performed in our surgical center.

o    Maintained a clean and sanitized work station at all times.

o    Made copies, sent faxes, multi-phone line use and handled all incoming and outgoing correspondence.

 

   Horizon Realty Advisor's                                                                                       July 2011 to September 2012

Assistant Property & Marketing Manager

Renton, Washington

o    Leasing Apartments, translating for Spanish-speaking residents and document preparation.

o    Translated for all Spanish-speaking prospects and resident in the community.

o    Provided consultation to prospects before moving into a rental community.

o    Consultation included touring the community and providing detailed information regarding rental agreements.

o    Completed market surveys monthly.

o    Assisted with eviction proceedings

o    Followed up with maintenance work performed in resident homes ensuring work was done correctly, safely and in a convenient time frame.

o    Facilitated working relationships with co-tenants and building management.

o    Dispersed incoming mail to correct recipients throughout the office.

o    Organized files, developed spreadsheets, faxed reports and scanned documents. Managed daily office operations and maintenance of equipment.

o    Responsibilities included developing and implementing marketing strategies for maximum occupancy and profit.

o    Updated all Social Media accounts for the property including updates for community events, resident referral bonuses and responded to all inquiries daily. 

 

                US Government Military Installation                                                                              June 2009 to May 2011

Child Care Supervisor (Clearance Obtained)

Armed Forces Europe, Germany

o    Maintaining a safe and sanitary environment to provide proper care for infants.

o    Making sure any paperwork needed for a child is completed and signed by both parents and director.

o    Document and report any incidents causing harm to a child.

o    Documenting child's development and sharing information with parents. Planning weekly activities that help child's development.

                 

                      S.L. Nussbaum Realty Co                                                                                      October 2005 to May 2009

Leasing Consultant

Norfolk, VA

o    Translated for all Spanish-speaking prospects and resident in the community.

o    Provided consultation to prospects before moving into the rental community over the phone, in person or e-mail.

o    Consultation included touring the community and providing detailed information regarding rental agreements.

o    Followed up with maintenance work performed in resident homes ensuring work was done correctly, safely and in a convenient time frame.

o    Used Microsoft word to prepare all lease paperwork needed for initial move in and for lease renewals.

o    Created Excel spreadsheets to accurately record availability of units and turnover timeline for resident move-ins, also used one site system for day to day operations.  Participating in planning marketing events and community events for residents.  

 

o    Received and screened a high volume of internal and external communications, including email and mail. 

 

Antonia Roberts

 

1062 Sunflower Trail Austin, TX 78745 -701.801.2535 or 737.346.5349 – Antoniajjohnson@gmail.com

 

Summary

Experienced administrative assistant focused on driving productivity by leveraging strong front office management skills, seeking a role of increased responsibility and authority. 

Highlights


o    Self-directed     

o    Microsoft Office

o    Results-oriented 

o    QuickBooks

o    Fluent in Spanish          

o    EMR Systems

o    Resourceful

o    HIPAA/ HDIS and Quality Measurement trained.

o    Seasoned-conflict resolution

o    Spreadsheet development

o    Courteous 

o    Insurance verification

o    Adaptive team player

o    Medical terminology

o    Opening/closing procedures

o    Rapid tests (Strep A, Influenza, and RSV)

o    Multi-family



Education

                       Kaplan University Online                                                                                                                  2018

 Bachelor of Applied Science: Health Administration

 Online, US

 Health Administration

 Central Texas College                                                                                                                        2013

 Certification of Completion: Medical Assistant

 Killeen, TX  

 GPA: 3.8  

Experience

                      Dr. Arturo Guajardo Family Practice                                                                      February 2013 to May 2015

Clinic and Administrative Supervisor

Killeen, Texas

o    Responsible for the direct supervision of clinical and administrative staff.

o    Assist Office Manager with interviewing, hiring and training of all new staff.

o    Complete pre-authorization request for prescriptions, specialist and DME equipment.

o    Medical assisting to include obtaining vitals, charting, immunization administration and prepping and assisting physician within house procedures.

o    Specimen collection, testing and send outs.

o    Document phone calls, medications, and progress notes daily.

o

  • ID#: 93376
  • Location: Austin, TX , 78745

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